Interview Questions ยป Customer Service Manager interview questions

Customer Service Manager interview questions

Customer Service Manager interview questions for Behavioral interview:
How does this job compare to others for which you are applying?
How did you get your last job?
What are your educational goals?
What is important to you in a job?
What do you see yourself doing five years from now?
What do (did) you like about that job and company?
How would you evaluate me as an interviewer?

Customer Service Manager interview questions for General job interview:
In your opinion, what makes you different from the other applicants?
What were your favorite classes/activities at school?
What clubs do you belong to?
There are thousands of possible careers. Why do you want to follow this particular career?
Do you feel that grades are a good indicator of your ability?
What do you really want to do in life?
Can you tell me about a major project you have successfully completed?

Customer Service Manager interview questions for Panel job interview:
- What is your greatest failure, and what did you learn from it?
- Do you find your job exciting or boring?
- How do you react if you find that someone you work with does not like you?
- How do you see your career as Customer Service Manager?
- How did you assign priorities to jobs?
- Why do you believe you are qualified for this Customer Service Manager position?
- Where would you like to be in your career five years from now?

Customer Service Manager interview questions for Phone interview:
What do you do in leisure/spare time?
Can you perform Internet research? Please describe to me your steps in doing so.
What can I do for you?
What do you feel this position should pay?
Why are you interested in this vacancy?
Does your current employer know you are planning to leave?
What is a suggestion you've made at work that was implemented?
Customer Service Manager Phone interview questions

Difficult Customer Service Manager interview questions:
What was the name of your most recent employer?
What is the worst job you can imagine holding?
What did you do on your last vacation?
Which of your previous jobs did you like (or dislike) most?
What do you feel is a satisfactory attendance record?
What things do you find difficult to do?
What kind of person would you refuse to work with?

Customer Service Manager interview questions for Group interview:
- Do you work well under pressure?
- What's the best movie you've seen in the last year?
- How do you reach a decision if you don't have all the facts?
- If selected for this Customer Service Manager position, describe your strategy for the first days?
- How do you think I rate as an interviewer?
- How do you establish good communication and information flow with others?
- Tell me about an important issue you encountered recently.


Interview Questions